nbbaji Privacy Policy

nbbaji ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the nbbaji platform at nbbaji.org (the "Platform"). This Privacy Policy explains how we collect, use, store, share, and protect personal information in connection with your use of nbbaji's online casino and sports betting services.

By registering an account on nbbaji, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms an integral part of the nbbaji Terms & Conditions.

nbbaji serves players across Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. The principles set out in this Privacy Policy apply equally to all registered users, regardless of their location within Bangladesh.

If you have questions about this Privacy Policy or wish to exercise your data rights, you may contact us at [email protected] at any time. Our support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

n bbaji collects personal information in the following categories, depending on how you interact with the Platform:

The personal information nbbaji collects is used for the following specific purposes:

• Account creation and management: Setting up and maintaining your nbbaji player account, verifying your identity, and managing your profile settings.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks.
• Regulatory compliance: Meeting our obligations under applicable anti-money laundering (AML) and know-your-customer (KYC) requirements, including age verification to enforce the 21+ restriction.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, account takeovers, and abuse of promotional offers.
• Customer support: Responding to your queries, resolving disputes, and providing assistance with account issues.
• Responsible gaming: Monitoring play patterns to identify potentially problematic gambling behaviour and providing intervention tools such as deposit limits and self-exclusion.
• Service improvement: Analysing aggregated usage data to improve the Platform's performance, design, and game selection.
• Marketing communications: Sending promotional emails and in-platform notifications about bonuses, BPL cricket offers, IPL promotions, T20 World Cup specials, and seasonal offers — only where you have opted in to receive such communications.
• Legal proceedings: Retaining records where required to defend or pursue legal claims.

nbbaji does not use your personal data for automated decision-making that produces legal or similarly significant effects on you as an individual, except where required by law or explicitly disclosed to you at the point of data collection.

nbbaji does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal information only with the categories of recipients described below, and only to the extent strictly necessary for each stated purpose.

All third-party service providers who receive personal data from nbbaji are contractually required to process that data only for the specified purpose, maintain appropriate technical and organisational security measures, and not disclose it further without prior written authorisation from nbbaji.

In the event that nbbaji undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms will be updated accordingly.

nbbaji retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal obligations. The following retention periods apply as a general guide:

• Active account data: Retained for the full duration of your account's active status plus a minimum of 5 years following account closure, in order to satisfy financial recordkeeping requirements.
• KYC and identity documents: Retained for a minimum of 5 years after the end of the business relationship, in line with anti-money laundering obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 3 years from the date of the last communication, or longer if related to an unresolved dispute.
• Marketing opt-in records: Retained until you withdraw consent or close your account, whichever is earlier.
• Technical and device logs: Typically retained for 12 months, unless retained longer for security investigation purposes.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes without restriction.

nbbaji uses cookies and similar tracking technologies to operate the Platform effectively, personalise your experience, and analyse usage patterns. A cookie is a small text file stored on your device by your browser when you visit nbbaji.org. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens, load-balancing identifiers, and security tokens. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your preferences such as language settings, last visited game category, and notification preferences.
• Analytics Cookies: Collect anonymised information about how players use the Platform — which pages are visited most frequently, session duration, and navigation paths — used solely to improve the nbbaji experience.
• Security Cookies: Used to detect and prevent fraudulent logins, account sharing, and suspicious activity patterns.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality. nbbaji does not use third-party advertising cookies or serve behavioural advertising based on your activity across external websites.

As a nbbaji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with a clear description of your request. We aim to respond within 30 calendar days.

• Right of Access: You may request a copy of the personal data nbbaji holds about you and information about how it is processed.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request a correction.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right is subject to overriding retention obligations under anti-money laundering and financial recordkeeping law.
• Right to Restriction: You may request that we restrict the processing of your data in specific circumstances, for example while a dispute about accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Object to Marketing: You may opt out of receiving promotional communications from nbbaji at any time by contacting [email protected] or following the unsubscribe instructions in any marketing email.

Please note that exercising certain rights — particularly the right to erasure — may require closure of your nbbaji account, as we cannot maintain an active player relationship without retaining the minimum data required for legal and contractual purposes.

nbbaji implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Industry-standard SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive data, including hashed password storage using modern cryptographic algorithms
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of the Platform infrastructure
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of login security
• Automated fraud detection systems monitoring account activity in real time
• Secure data centres with physical access controls and environmental safeguards

While nbbaji takes data security seriously and invests continuously in its protection measures, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying nbbaji immediately at [email protected] if you suspect unauthorised access to your account.

nbbaji's services are strictly intended for adults aged 21 years and over. We do not knowingly collect or process personal data from individuals below this age. Age verification is a mandatory component of the registration process, and nbbaji reserves the right to request supporting documentation at any time to confirm a player's age.

If nbbaji discovers or has reasonable grounds to believe that an account is being operated by a person under the age of 21, the account will be immediately suspended, all pending withdrawals placed on hold, and the matter reviewed by our compliance team. Any funds found to have been deposited by a minor will be returned to the verified payment source after investigation.

Parents and guardians who suspect their child may have registered on nbbaji are encouraged to contact us immediately at [email protected]. We take reports of underage gambling with the utmost seriousness and will act swiftly upon any credible report.

nbbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that materially affect how your personal data is processed, nbbaji will provide notice via email to your registered address or via an in-platform notification prior to the change taking effect. Continued use of nbbaji following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend reviewing this Privacy Policy periodically to stay informed about how nbbaji protects your data. If you have any questions about an update to this Policy, please contact [email protected].